Well we have only gone and done it…. Following our most recent CQC inspection, we have received notification that we are now rated:
We achieved outstanding on 4 of the 5 Key Questions.
Is the service safe? Good
Is the service effective? OUTSTANDING
Is the service responsive? OUTSTANDING
Is the service well-led? OUTSTANDING
And the one that we are most proud of:
Is the service caring? OUTSTANDING
With these ratings we are officially the best home care agency in not only Shrewsbury and Shropshire, but we are among the top 0.4% in the whole country. (only 45 home care agencies out of 9384 registered with the CQC who achieved an outstanding with 4 or above outstanding ratings out of 5)
We would like to thank all our staff and let them know how proud we are of them all, without them this would not have been possible. And a big thank you to the individuals who we care for and their families, other healthcare professionals that we have the pleasure of working with, our managerial team and the office staff. The comments in our report are truly lovely we were extremely overwhelmed reading them. It has been extremely heartwarming to receive such a positive response to our news from our local community.
THANKS TO ALL
We had a small celebration in the office when we broke the news to many of our staff members.
Be sure to check out our report when it is published online.